TERMS AND CONDITIONS OF BUSINESS

 

CONDITIONS

Quotations are valid for 30 days from the date issued.

A non-refundabled deposit of 50% or £100 pounds (which ever is greater) is required to secure any booking and is acceptance of our terms and conditions.

Final confirmation of the menu chosen must be given 7 days prior to date of function, (unless booked at short notice) with a guide to the number of guests in writing or via email.

Dishes must be returned within 48 hours of delivery/collection.

All breakage’s and damaged items to be paid for in full.

CANCELLATION

Cancellation within 7 working days of a function will incur 100% of the value of the order.

Cancellation within 14 working days of a function will incur 50% of the value of the order.

Cancellation of frozen food will incur 100% of the value of the order.

Our office hours are 9.00 am to 5.30 pm and all confirmations, cancellations and queries should be made within these hours.

PAYMENT

Final payment is due within 10 days of the invoice date.

Payment of the account to be received within 10 days of the invoice date. Interest for overdue accounts will be levied at 10% per month, or part.

Or payment on delivery.

FOOD SAFETY

Please note we use nut oils and nut products in many of our recipes, should you have any guests with nut or other allergies, please notify us in writing. We are unable to guarantee trace elements will not be in the food.